Counselling can assist with a wide range of personal, emotional, and psychological challenges, including:

• Anxiety and depression

• Stress management

• Grief and loss

• Relationship difficulties

• Trauma and PTSD

• Life transitions

• Self-esteem and identity concerns

• Parenting and family issues

Counselling provides a supportive environment to explore these issues and develop coping strategies.

No, a referral is not required to access counselling services. Clients can self-refer and schedule appointments directly.

Counselling sessions are typically 50–60 minutes long. The initial session focuses on understanding your concerns, setting goals, and establishing a therapeutic relationship. Subsequent sessions involve exploring issues in depth and working collaboratively towards your goals.

The number of sessions varies depending on individual needs and goals. Some clients may benefit from short-term counselling (e.g., 6–12 sessions), while others may require longer-term support. This will be discussed and reviewed regularly throughout the counselling process.

Yes, counselling is confidential. Information shared during sessions is kept private, with exceptions only in situations where there is a risk of harm to yourself or others, or as required by law.

Fees for counselling sessions can vary. It's important to discuss the cost directly with your counsellor. Some counsellors may offer sliding scale fees based on financial circumstances.

Counselling services provided by registered counsellors are generally not covered by Medicare. However, some private health insurance policies may offer rebates for counselling services. It's advisable to check with your insurance provider for specific coverage details.

Yes, online counselling sessions are available via secure video conferencing platforms. This option provides flexibility and accessibility, especially for clients in remote areas or with mobility constraints.

• Counsellors provide support for emotional and psychological issues through talk therapy.

• Psychologists are trained to assess and treat mental health conditions, often using various therapeutic techniques.

• Psychiatrists are medical doctors who can prescribe medication and manage complex mental health conditions

Appointments can typically be booked by contacting the counsellor directly via through the online booking system. It's recommended to reach out to discuss availability and any preliminary questions you may have.

We understand that unforeseen circumstances may arise. However, to ensure fairness and to manage appointment availability effectively, the following cancellation policy applies:
Clients are required to provide a minimum of 24 hours' notice if they wish to cancel or reschedule an appointment.
Cancellations made with less than 24 hours' notice will forfeit all monies paid to the full session cost. Non-attendance without prior notice ("no-show") will also incur the full session fee.
Notice of cancellation or rescheduling can be provided via phone, email, or through the online booking system.
In cases of genuine emergency or exceptional circumstances, cancellation fees may be waived at the discretion of Eunoia Counselling.
By booking an appointment, clients acknowledge and accept the terms of this cancellation policy.